PRE-REGISTRATION : Due to the high volume of students, pre-registration is encouraged to reserve your spot in class. In order to best serve all students, if you are not present 5 minutes prior to class start time your pre-registered spot will be forfeited. Need help pre-registering for class? Download the free Momence App. Feel free to contact the front desk for any assistance.

ARRIVAL: Please arrive to class 10-15 minutes early—we start on time.

• LATE ENTRY & EARLY DEPARTURE : A10-minute grace period is allowed for late entries, given that class is not substantially full. (For classes at or near capacity, a 5 minute grace period will be enforced). If you are entering the class late we ask that you are mindful and quiet. Please respect the authority and discretion of the Front Desk Staff—they have the best interests of the entire group in mind.
• If you need to leave class early, please tell the teacher before class begins. Put your mat at the back of the room, near the door. Exit quietly before savasana (rest).

BELONGINGS: Please leave all personal belongings not needed for practice in the cubbies outside the yoga room. This includes large bags, shoes, and cell phones.

PURCHASE REFUND: All class purchases and class packages are non-transferable and non-refundable. Expirations are enforced.

WORKSHOP REFUND: Space will not be held for any workshop without payment. Cancellations requested after payment has been made are eligible for a refund less a 15% administrative fee. Cancellations requested 7 days prior to an event are eligible for a 50% refund, and within 24 hours of event NO refund. If Studio Bamboo cancels a workshop or event a 100% refund will be honored.

MEMBERSHIP CANCELLATION POLICY: Growth and Balance Memberships have a 6 month commitment. After 6 months, cancel any time with 30 days written notice. Strength+ and Strength Memberships carry a 3 month commitment, After 3 months, cancel any time with 30 days written notice. Email info@studiobambooyoga.com for more information.

If you’re unable to practice as the result of injury or illness, email info@studiobambooyoga.com for next steps.

Phone or voicemail cancellations will not be accepted. Studio Bamboo will send a confirmation email upon receipt of your cancellation email. Cancellation requests must be made at least 30 days prior to the date of your next scheduled auto-pay, or the next month’s fee will be charged. We do not offer prorated refunds for cancellations processed after your most recent auto-pay.